Privacy Policy
Last updated: 29 August 2025
An overview of data protection
General
The following gives a simple overview of what kind of personal information we collect, why we collect it, and how we handle your data when you are visiting or using our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in this privacy policy below.
Data collection on our website
Who is responsible for the data collection on this website?
The data collected on this website are processed by Arion Networks s.r.o., which acts as the Data Controller.
Our website is hosted by an external provider, who processes technical data (such as server logs) on our behalf as a Data Processor, strictly following our instructions and subject to a data processing agreement.
Arion Networks s.r.o.
Address: Praha - Hostivař, Chudenická 1059/30, 10200, Czech Republic
Email: privacy@arionetworks.com
Supervisory Authority: Office for Personal Data Protection (ÚOOÚ), Czech Republic
How do we collect your data?
Some data are collected when you provide them to us. This could, for example, be data you enter in a contact form.
Other data are collected automatically by our IT systems when you visit and use our website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the website. These data are collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure the proper functioning and security of the website. If you send us an inquiry, we use the personal data you provide only to respond to your inquiry and any necessary follow-up.
What rights do you have regarding your data?
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that your data be corrected, blocked, or deleted. You can contact us at any time using the details above if you have further questions about privacy and data protection. You may also file a complaint with the competent supervisory authority.
Analytics and third-party tools
At present, we do not use non-essential analytics or marketing cookies. Only essential cookies required for the operation of the website are active (see our Cookie Policy). If non-essential cookies (such as analytics or live chat) are reintroduced in the future, they will only be used with your consent.
General information and mandatory information
Data protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.
If you use this website, various kinds of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.
Please note that data transmitted via the internet (e.g., via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.
Notice concerning the party responsible for this website
The party responsible for processing data on this website is Arion Networks s.r.o. (see contact details above).
Legal basis for processing
Right to withdraw consent
Where we rely on your consent to process personal data (for example, for newsletters, marketing communications, or non-essential cookies if enabled), you may withdraw that consent at any time with effect for the future. An informal email making this request is sufficient. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Right to file complaints with regulatory authorities
If there has been a breach of data protection legislation, the affected person may file a complaint with the competent supervisory authorities.
Right to data portability
You have the right to have data which we process based on your contract or legitimate interest automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.
Encrypted payments on this website
If you enter into a contract which requires you to send us your payment information (e.g. account number for direct debits), we will require this data to process your payment.
Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via encrypted SSL or TLS connections. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon in your browser line is visible.
In the case of encrypted communication, any payment details you submit to us cannot be read by third parties.
Information, blocking, deletion
As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have your data corrected, blocked or deleted. You can contact us at any time using the contact details above.
Opposition to promotional emails
We expressly prohibit the use of contact data published in the context of website legal notice requirements for sending unsolicited advertising and informational materials. The website operator reserves the right to take legal action if unsolicited advertising material, such as email spam, is received.
Data collection on our website
Cookies
Some of our web pages use cookies. At present, only essential cookies are in use (for example, Cloudflare for security and performance, and PHPSESSID for maintaining logged-in sessions in the client area). These cookies are strictly necessary for the operation of the website and do not require consent. For details, see our Cookie Policy.
If we reintroduce non-essential cookies in the future (such as analytics or marketing), we will always ask for your prior consent.
Server log files
The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These include:
These data will not be combined with data from other sources. The basis for processing is Art. 6(1)(f) GDPR (legitimate interest in ensuring security and proper website function).
Contact form
When you send us a question via the contact form, we collect the data you enter (such as name, email, phone number if provided, and your message) to respond to your inquiry and any follow-up questions.
We process this data on the basis of Art. 6(1)(f) GDPR (legitimate interest in responding to inquiries) or Art. 6(1)(b) GDPR (pre-contractual steps if your inquiry relates to our services).
We do not use this information for marketing unless you have given separate consent.
We retain data from the contact form for up to 6 months after resolution of your inquiry, unless further retention is required by law or the inquiry develops into a contractual relationship.
Data transmitted when entering into a contract for online purchases
If our website provides the option to purchase goods or services online, we will transmit personal data to third parties only to the extent necessary to fulfill the contract. For example, data may be shared with delivery companies entrusted with shipping goods, or with banks/payment providers entrusted with processing your payment.
Your data will not be transmitted for any other purpose unless you have given express consent. The legal basis is Art. 6(1)(b) GDPR (performance of a contract).
Data transferred when signing up for digital services
If our website offers digital services or content requiring signup, we will transmit personal data to third parties only to the extent necessary to fulfill the terms of your subscription or contract (e.g. to payment providers).
The legal basis is Art. 6(1)(b) GDPR. Data will not be disclosed to third parties for advertising purposes without your consent.
Newsletter
If you choose to subscribe to our newsletter (if offered), we will process your name and email address only for the purpose of sending you the newsletter. Subscription is voluntary and based on your consent in accordance with Art. 6(1)(a) GDPR.
You may withdraw your consent at any time with effect for the future, for example by using the unsubscribe link in each newsletter or by contacting us at privacy@arionetworks.com. The data processed before we receive your withdrawal remains lawfully processed.
The data provided for the newsletter will be used until you unsubscribe, after which it will be deleted unless longer retention is required by law. Data we store for other purposes (e.g., client contracts) remain unaffected.
Plugins and tools
Google Maps
This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) of the EU DSGVOGDPR.
Further information about handling user data, can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy/.
Sharing of data
We do not sell or rent your personal data. We may share it only with trusted service providers (e.g., website hosting provider) or where required by law. If we use third-party services that transfer data outside the EU/EEA (for example, Google Maps), we ensure appropriate safeguards are in place.
Your rights
You have the right to access, rectification, erasure, restriction, portability, and to object to processing based on legitimate interest. If processing is based on consent (e.g., newsletter if offered in the future), you may withdraw consent at any time.
To exercise your rights, please contact us at privacy@arionetworks.com.
Security of your data
We use technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. However, data transmission over the internet (e.g., email) may have security vulnerabilities.
Updates to this policy
This privacy policy was last updated on 29 August 2025. We may update it from time to time, for example if our processing changes or to comply with legal requirements. The latest version will always be available on this page.